Our Retail Security service is designed to protect your store, merchandise, and customers from theft, fraud, and safety incidents. Divine Services Group assigns specially trained officers who understand the retail environment—balancing vigilance with customer service. They monitor entrances, aisles, fitting rooms, and exits to detect suspicious behavior before losses occur.
We employ both overt and covert techniques: uniformed guards for visible deterrence, and plain‑clothes officers for discreet observation. Our teams are skilled in identifying shoplifting, internal theft, and organized retail crime. Real‑time incident reporting and immediate intervention protocols ensure that any situation is handled swiftly and with minimal disruption to your business.
In addition to loss prevention, our Retail Security officers assist with crowd control during peak hours, sales, and special events. They help manage queues, enforce store policies, and guide emergency evacuations if necessary. This dual role of security and customer support enhances both safety and shopper experience.
Uniformed and plain‑clothes officers for layered deterrence
Monitoring of high‑risk zones: entrances, fitting rooms, and cash registers
Advanced anti‑theft training for spotting suspicious behavior
Coordination with CCTV operators for real‑time surveillance
Immediate intervention protocols for shoplifting and fraud
Crowd control during peak shopping times and promotions
Emergency evacuation assistance and fire‑drill coordination
Discreet customer assistance and wayfinding support
Detailed shrinkage and incident reports for management review
Loss prevention consultations and risk‑assessment surveys
